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At some point in your life, if you haven’t already, you will find yourself in the awkward position of speaking to someone who has lost someone they love.
I’m going to take the liberty to make these statements with certainty based on facts true to people in general:
- Death, regardless of the cause, is a certain part of life.
- So are the taxes…But that’s another post.
When you come the point where you are standing face to pain-stricken face with someone dealing with a loss, you may feel compelled to say something. Naturally; after all, in the spirit of compassion for a fellow human being, you want to contribute some comfort to her suffering to lessen the pain. But as you begin to search for the right words, you may suddenly realize that this is no ordinary situation and think- what could you possibly say to someone who is facing the ultimate loss?
Someone to be Grateful For
I remember Valentine’s morning 2007; I was on the first flight out of town - away from our home that he wouldn’t be returning to. Away from the military base that became home and the soldiers in uniform who, in all the ranges of their shapes and sizes reminded me of the hero that wouldn’t be coming home from work for me anymore.
I was on that flight in a plane (ha, no pun intended) that suspended me in misery, encapsulated in my shock and beginning to feel the truth of my husband’s death seep through my conscious mind. That morning I began to realize on a different level just how gone he was and boy was I inconsolable.
I had the window…the middle seat was empty… and in the seat near the isle sat a man. He was a grown man, much older than I was. He was hefty in size and very focused in whatever he was reading. Most importantly, he looked grossly uncomfortable.
It must’ve my sniffles and my bursts of tears. I tried to be quiet- I really did. I tried staring out into the sky and focus my blurred vision. I tried my very hardest to rewind time. Maybe if I begged God for this one favor - just one - I would swear to be the very best person I could be.
It must have been halfway through the flight when, in all his awkwardness, this man asked me if I was ok. I vehemently shook my head no and told him of my husband’s demise. Over the course of the next few minutes, the uncomfortable air around him changed in climate. He was curious, but reserved. He wanted to know more about me, about our story. And he did the best thing anyone could do on that flight for me - in the midst of me wanting to disappear. Someone from a very different walk of life crossed over and started to really talk to me. Talk to me about his own life, his loves, past regrets - a story of a life lived so far and in doing so, he deposited some valuable nuggets into my realm - available for me to retrieve on my own time.
He also listened to me. I mean REALLY listened to me. I was able to stop crying in order to talk about my husband. I painted the colors of the picture in my mind with the beautiful memories I shared with him; the good and the bad things that made him just right. This man did not yes me to death, he did not discount my pain. He didn’t shove cliches down my throat. It’s as though God knew what to give me for the different points of my day and he knew I couldn’t deal with that that morning.
His response to my pain was unique to him. All that mattered to me was a person understood that I was hurting. A person wasn’t speaking at me but with me. A collection of people like this over the course of the year helped me in unspeakable volumes.
He gave me the autographed copy of the book he was reading- Power, Passion, & Purpose by Ann Nichols Roulac- and encouraged me to begin writing about the love I shared with my husband. A book even. He seemed deeply moved by it, by the obstacles hubby and I overcame, and the love we found in our youth. He went on to describe it as unusual. Rare even… and he explained to me that it would be special if I captured it as it was fresh in my memories on paper.
It is now over a year since a stranger helped me through a horrible plane ride back home. It was just enough sustenance to get me home.

What Do You Say?
Well, from the perspective of a grieving person, there’s nothing that you can say to amend the situation. I believe a good lot of the awkwardness comes from the worry that you CAN’T make it better and the attempt to do so. Perhaps you can try rewiring your thinking to “What can I say that will bring comfort?”
When I think of comfort, I think of warmth, the presence of someone else, the ability to relate, the desire to understand, non-judgment, and peace. In remaining true to your own person, which one of these could you contribute? Maybe you’re someone who doesn’t like to say much, but can soothe a broken heart by caring for the things overlooked by the passerby. Maybe you’re someone who likes to talk - who is gifted with eloquence and always knows the right words to say; so your contribution to comfort is a beautiful thought you want to share. The person who has nothing to say, and can’t think of anything to do because she herself is overcome with sadness and only wants to cry - this person doesn’t have to stay away in the fear that she is making it worse for the grieving person. Crying with someone is a very personal thing and even in heart wrench, offers a momentary companionship.
The thing about being in a position where you are suffering a loss is you are catapulted into a different dimension where both people who are close to you and people who are strangers are now on one side of the fence. On the other side of the fence would be people who are suffering or have suffered a loss as well and you feel a kinship because the experience is so bizarre and so profound that only someone who has gone through it could truly understand.
On the same breath, I would say that someone who HASN’T lost someone is still a valuable component in a grieving person’s life. People who are suffering a loss often pull away from people and from the everyday social life. It takes time to get out of that plane - however the truly compassionate, patient friend can be one of the first to experience a connection when the grieving person begins to reach out for company again. It’s about taking it easy with the pressure and being sensitive to the needs of a person in pain. Not only, in her silence, is a grieving person grateful - you are truly helping in your very own way.
Ouch! What are (NOT) the Words
A quiet gripe amongst those who are on the receiving end of well-meaning statements would be this - sometimes people say things that hurt very much even though the person who said it meant no harm. Someone experiencing grief is much more sensitive and raw in her feelings. For instance, a comment to me about my age and/or how long I must have been married as a certainty that my loss is “not so bad” is not a sensitive one. All it does is undermine the quality of my love for someone very special to me. Of course the person who says this isn’t attempting to be cruel…but I do remember stewing in my silence thinking “Why do I have to be open-minded and understanding right now?! Why can’t people just think before they speak to me?”
Another golden one was the relief of a few friends of mine when I appeared ‘fine’ (i.e. I was not coupled over, convulsing in between my sobbing) and said to me “I’m glad you’re fine; I mean, I only went to that wake/funeral because of you. I didn’t know him like that and so it didn’t mean so much to me, you know? I just didn’t feel that pain.” Spoken from the lips of people I was friends with for about 10 years now. Logically speaking, sure - they didn’t know him very well. The circumstances of our lives didn’t allow it. But from my perspective, I don’t think I’ll ever be able to imagine how I was the right person to gush those feelings about. After all, I’m the same person desperately grasping for ways to keep my husband’s very valuable presence around me and I didn’t need anyone minimizing him to mere table talk right in front of me.
I’m sure there will always be comments that will sting. It’s one of the things that come with the territory. But how do you avoid adding insult to injury?
- Avoid undermining someone’s affections: It doesn’t matter if you’ve witnessed war between and parent and child the night before his passing. It doesn’t matter how long a husband and wife were married, or if they were officially husband wife at all. It doesn’t matter HOW a person died or if the odds for the grieving look good in terms of recovery. Right now, it’s about their pain. So try avoiding comments that relate to “It’ll be OK because of *insert aforementioned circumstance*” or “It must not be that bad because *insert aforementioned circumstance*.
- Avoid assumptions on how the grieving must feel. (Please?) I promise you, this piece of advice is golden. There is no way in the world that you can know what it feels like without experiencing it as well.
It’s OK to not be in the same position; it’s just that statements that are meant to help can’t if they don’t take the reality of someone’s pain into consideration. It’s like receiving advice about mortgages when you’re trying to rent. It may both have to do with shelter but it’s not the same so it’s just not helping you. - Avoid comparisons. For example: A divorce is a huge loss to someone, but it’s just not the same as someone’s husband dying. That same divorcee may not appreciate the comparison of her divorce with the break up of a boyfriend/girlfriend relationship. Each force of separation is deeply felt but the dynamic of the loss is shaped differently. So within that respect, your own loss is unique to you and it’s perfectly OK to share your sympathies based on what you know personally. It just may be hard for someone to hear the valuable pieces of what you may have to say if she is stuck on a blatant comparison. Maybe the preface “I know it’s not the same but..” can help. This is just an extension of avoiding assumptions and it is very deeply appreciated.
- Avoid estimating the appropriate time window for grief. Since everyone grieves in their own way, imposing when you think they ought to be over it is alienating to say the very least. One can’t help how she feels and insinuating inadequacy because she hasn’t reached a certain point “by now” only contributes to a complicated pain. Of course it may be hard for you to understand and/or you may mean well. But this is just one of those things a grief-stricken person has to work on with a professional .. which is also done in her own time.

The True Friend in You
If you would like to help, regardless of the proximity of your closeness prior to the loss, here are some suggestions that warm the heart.
- The statement “If there’s anything I can do…” is a great start however many people may not actually pick up the phone and say “So…Remember when you said if there’s anything you could do? Right.. about that…” for reasons ranging from levels of comfort to assumptions that you were just saying that to be polite. Offer your help in a direct form and also in a manner comfortable to you (After all, how would you really respond to a cashed-in favor for help on a bill for ten grand?) You can offer to pick up the kids on a Friday or offer your amazing organizational skills to help handle the influx of mail.
- It’s OK to laugh. Hey hey hey - not laugh AT the grieving person or sensitive topics but it’s fine to bring in the comic relief when spending time with her. The stress level at this time will be pretty high and pretty chronic. If by some blessed way you have it in you to pry a smile out of there, bless you and do your thing.
- There is a special magnificence in silence. You could absolutely have not a thing to say and sit with your friend instead of avoiding her like the plague because nothing comes to mind. Your company alone can be just what she needs - without the cliches, the polite talk, or the fumbling.
- Don’t take it personally if you have millions of ideas on how to help but the grieving person makes herself scarce. This withdrawal happens with different time-frames for different people. If what you can do to help can still be done without being invasive, by all means do it. A phone call, a note, any little reminder that you are still around weeks or months down the line all adds to the anchor needed for a grieving person lost in the waves of pain. Your support is so very special and so very necessary even if you’re not seeing frantic waves for help. Some of those who are sinking the deepest are also the most discreet.
- If you’ve made a mistake and realized your words hurt instead of help, that acknowledgment does wonders - even if it’s much later down the line.
- Be there. Be there days, weeks, months, years after the fact. Be there in your own way. Be there despite prior misunderstandings. Be there even if you were slow to come at first. Just.. be there. She’ll come around.
The sad truth is one day you will experience the loss of someone very dear to your heart. During that time, you become the recipient of the words meant for comfort that haphazardly contribute to some major emotional damage. More often than not, the conscious friend is far and few in between. The fortunate grieving person (it is not so much a paradox as the words insinuate) is the one who crosses paths with people who are mindful of what they say/do not say and who help by acting on genuine care. After all, the support system is a major piece of someone’s healing. YOU are a MAJOR part in someone’s healing and someday, someone will be a MAJOR part in helping you heal one day.
Readers of InMyHeels.com, you are a major part in my own healing and from the bottom of my heart, I must let you all know I appreciate you for taking part of my slow but sure way back by reading this site and for your comments of support.
My gratitude is immeasurable… so in the very least I must say - thank you.
Photos by: Carf









As usual, another great post, filled with helpful, intelligent, and genuine information from someone who has been there. Your blog resonates a truth and brings a comfort for those who have been there and an understanding for those who have not, but are always unsure of how to present themselves as available for their friends and family. Thank you.
Kevin’s last blog post..I Paint? Oh yeah?
I just came over from BC to check out your site. I had no idea what it was about and wow what timing. For the past 4 days we have been dealing with the sudden death of a loved one in our family. Your suggestions and information about talking to our grieving friends will help me in the coming week as we prepare for the funeral and try to deal with this loss. Thank you for sharing your pain and helping others deal with ours.
Cindy’s last blog post..Dishcloths with Plastic Scrubber
@ Kevin: Thanks for stopping by and for the comment
I try, you know this
Hopefully this will bring some light on a pretty awkward topic
@ Cindy: I’m very sorry for your loss and perhaps you may find these suggestions useful in practice. It’s great that you want to respond the best way you can with the ones who are grieving in your life and I’m sure they will appreciate you wholeheartedly.
This is so important. It’s so hard sometimes to know what should be coming out of your mouth, particularly if you are also grieving. This is a wonderful post and if more people read this thoughtfully they’d be prepared when life takes them down this road. People really and truly listening, rather than waiting for their turn to talk is so important, so very important.
For so many reasons, thank you for all you’ve said here. I initially came by wanting to stumble one of your posts… I also hope Valentine’s Day passed peacefully for you.
This is a very powerful post that I actually found through Stumble Upon. Just about everyone could benefit from your advice. I had another friend lose a loved one this morning. Saying the right thing (or not saying anything) is not always possible; however, I often give this advice.
http://www.imaniceperson.com/PHP-Nuke/modules.php?name=News&file=article&sid=177&mode=thread&order=0&thold=0
I wrote this a week or so ago when another friend lost a loved one. It’s always nice to carry on the lives of those we lose through our words and actions.
Thanks for your wonderful message.
That was a real moving article. I’m glad their was some one to help you in your time of need. It takes a strong person to reveal them selves like this to strangers.
Your message will help others I’m sure.
Jemi
I’m so glad I subscribed to your blog. You write beautifully and with such openness and vulnerability it really is inspiring. But this isn’t just a great post in terms of writing, it’s really useful. I think most people in Western countries don’t know how to deal with deat or the bereaved. For something that will happen to us all one day, as a society we tend to avoid it dealing with it.
I admit even I am like this, and I do know what it feels like to lose a loved one too soon. I think it’s because I can relate to how they feel that I find myself unable to say anything comforting to people who are grieving. From my own experience, there was nothing that anyone could say to me or my family that would make our loss better. I found words and having to talk about “it” excruciating - like the weight on my chest was expanding with every word, sucking the air out of me. I found the best help people gave me was by helping me get back to routines, even if it was just to bury the feelings until later, when I told myself I would be more up for dealing with them.
But the truth is I’m not sure how much I have dealt with these feelings because even sixteen years after my stepbrother’s death, I couldn’t write a post like this. You’re a brave and remarkable woman.
Kelly
Kelly @ SHE-POWER’s last blog post..Houston, We Have a Problem
Jemi…you truly are a gem. I loved this post because, well not just grieving, when someone is ill, I feel compassionate and I want to help alleviate their pain but I feel like I freeze. You want to say or do the right thing and you don’t know how…I think you offered great perspective on the grieving process and people who read this, hopefully, will understand it better. Thanks so much for offering this clarity to the world…and I wish you the best!!
Another moving and generous post. My hope is that it’s as helpful for you to express these thoughts as it is for your readers to absorb them.
Hugs to you for your kindness to others while you’re still re-balancing your own life.
Carolyn B.’s last blog post..Let an Old Reporter Talk: 12 Tips to Interview Anyone
jem jem jem jemi
hey its me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
nance
srrrrry i’ve been a bad friend
no excuses
but if ever u need me i’m always here and even if u don’t i’ll still be here for u
luvu always
lean on me thats whats friends are for
I used to avoid people who were grieving - I just felt awkward, yet I knew my friends were hurt by my elusiveness. When a member of our community died recently I was determined to change my ways. I have tired to ‘be there’ in my way (i’m the one you can sit in comfortable silence with - I don’t have words and I’m not organisied). Thank you for opening yourself up to write this post - it was courageous and ever so helpful for others. May you have friends around you that can support you in the way you need support throughout the years.
JEMi,
Such a beautiful and moving post. No truer words spoken.
When I lost my Mother, I was totally heartbroken. My best friend would “drop by” saying she was in the neighborhood (she really wasn’t), but she knew I was home alone. She would find some excuse to get me out of the house, sit and listen to me, cry with me, or just hold my hand. It was her compassion that got me through many heart wrenching evenings. Several years later, her sister died, and fortunately, I was there to return the kindness.
You’re right, sometimes words are not necessary. Often a silent prayer will do wonders.
I commend you for sharing all you have been through. I know it can’t be easy, but know you are helping many to not only understand what someone goes through as they grieve, but to know how to share in their grief by giving them comfort.
My prayers are with you as you continue through your grieving process.
God Bless You.
Barbara’s last blog post..15 Time Saving Tips For Bloggers
What a wonderful post!
I’ve been in this situation before. Words can not express what someone is feeling and you can only say “Do you NEED anything?” so many times…
Obviously “Are you OK” is a question that gets asked over and over, what can you do ya know??
I usually just reach out, give a good hug and let them know I am there for them, to talk, cry, share, or take them out or away from everything that is reminding them of their present state,
The Alleged Ringleader’s last blog post..Sexual exploits of one of todays biggest rap/R&B stars
Wow, I could have used the article 2 weeks ago. I still haven’t contacted a friend of my mothers who lost her sister because I don’t know what to say. I thought about sending a card, but I feel it’s too late. I’m thinking I should just send it anyway, even if it is late. Thanks for this post.
Natural Woman’s last blog post..Bad Penny
@ Natural Woman: Nu uh
It’s never too late. One thing about losing someone, time tends to suspend or at least move along really slowly. No one is sitting with a calendar/watch anywhere judging you for coming around too late. Way after the funeral, the loss is still there and very painful. Go ahead and send the card. Show that you care. Not only will it be appreciated, you never know how your words affect someone that very day. It is an ongoing pain and friends are the blessings that help someone get through..one day at a time.
Thank you for this post. Currently in this situation and I keep tripping over my words. This has truly made a difference on how I will approach this situation in the future.
Write on…
Rhisie’s last blog post..28 AND LOVING IT!
Great read, you hit it head on. What helped me the most was hearing my best friend say I’ll be there in the morning and I’ll stay till you kick me out. She shadowed me for a week, even slept in the bed with me, not saying much, but always there with a hug or a hand hold when she knew I needed it. For me it just having someone to sit with, breathe with, touch/hold onto, these were so important to me in those desperate first days. Thanks for sharing your insight, I feel as if I am following in your heels…Liz
JEMi - beautiful heartfelt words spoken for healing and to show how we can help each other. Out of your grief you still find time to give and share these words with us - thank you from the bottom of my heart.
May you find comfort in the words of an Irish Blessing (see YouTube in my latest post).
God bless you on this journey and believe that you are not alone.
Pat R’s last blog post..Irish Blessing